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British Airways Customer Service Number 1 800-247-9297

British Airways Customer Service

British Airways customer service. Get in touch with British Airways' customer service department through the following phone numbers, social media and contact form. For extra information about flights, arrivals, departures and baggage claims, please call the numbers listed below.

British Airways Customer Service Phone Numbers

  • Baggage Claims 1-800-828-8144
  • Customer Online Support 1-800-403-0882
  • Customer Service 800-452-1201

How To Contact British Airways

Welcome to British Airways. Please select one of the following 4 options:

  • To issue a new booking, press 1.
  • For detailed departure and arrival flight information, including schedules and airport terminals, press 2.
  • To cancel or alter an existing booking, press 3
  • For all other inquiries, press 4.

British Airways Custom Service Contact Information

  • Contact Form
  • FAQ
  • British Airways Plc.
    PO Box 365
    UB7 0GB
    United Kingdom

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Nobody likes waiting in line to check-in at the airport and British Airways is piloting a new system to alleviate this nuisance once and for all. An investment of over 8 billion dollars has been made to improve service for passengers and to speed up the check-in process. The pilot project is allowing selected British Airways passengers to check-in 24 hours before their flight. They will be issued seat assignments and boarding passes without having to wait in line. Many frequent travelers on British Airways business class flights are excited about this project and are hoping that this can become a regular process for all of their flights.

One of the most frustrating parts of flying is all of the time that is spent waiting in lines. We all know the feeling of arriving at the airport hours before our flight just to stand in line to get our seat assignments and boarding passes. The hope of British Airways is to use this new automatic check-in system to make traveling easier for all of its customers. This process is also expected to reduce staffing needs which will lessen expenses for the airline and will eventually lead to lower prices on flights. Initial reports on the pilot project have been very positive in every way. The airline has not announced whether or not this system will be adopted for all of their flights, but frequent travelers are hopeful that these changes will be implemented across the board sometime in the next year.

British Airways is announcing this project as a breakthrough in the travel industry, but in fact, they are not the first airline to implement automatic check-ins. Air France already offers a similar service on many flights within France, Europe and from Europe to North Africa. This time saving service is very popular amongst business travelers as well as vacationers. Everyone who has had the opportunity to use an automatic check-in system agrees that it makes their airport experience quicker and more pleasant all around.

Imagine if check-in lines at airports were a thing of the past. Perhaps on your future British Airways business class flights you will have the option of using the automatic check-in service. You will be able to receive your seating assignments and boarding passes in advance and will simply have to drop off your bags and board the plane. Only time will tell whether or not this system becomes the standard procedure for all flights or if check-in lines will remain.

Internet has made it more convenient for people to learn, analyse, plan and execute their everyday lifestyle. Among them, travelling opportunity is one, which has seen quite a lot of improvement due to the contribution of web services. Travel portals help people search, browse, compare, plan and customize their trips with simple clicks of the mouse. These online agencies have replaced traditional agents by offering not only travel, but also accommodation and flight plus hotel booking. Booking on these portals allow people to avail attractive offers, which are aimed at catering to boost travel requirements. This is because most travellers are on the lookout for best consolidated deals so that they can save both money and time. Attractive bargains not only provide ample saving opportunities for people, but also encourage them to fly frequently.

British Airways - the flag carrier of United Kingdom (UK) is one such airline that operates with the same motto. It is the largest carrier on the basis of fleet size in UK and has its main hub at Heathrow Airport in London. British Airways serves more than 165 destinations, including six domestic. It is among the few airlines in the world that flies to all six inhabited continents. With 55 Boeing 747-400s in its fleet, this carrier is the largest operator of these aircraft in the world. In addition to regular services, it provides special assistance to differently-able passengers. Such facilities include mobility and wheelchair assistance and special care for the visually impaired.

Mobility and Wheelchair Assistance

Differently-abled travellers who require assistance in mobility can avail aid from the airline staff if they inform latest before 48 hours of their scheduled British Airways flight. Passengers can travel in their own wheelchairs at most airports until they reach the departure gate, while one collapsible manual wheelchair can be carried inside the cabin. Maximum acceptable dimensions of the wheelchair to be carried in-flight for London are 74 x 94 x 73 centimeters, and for UK and the rest of Europe, it is 140 x 85 x 106 centimeters. At 140 x 85 x 152 centimeters, travellers from the rest of the world enjoy a slight leniency in terms of size of wheelchair allowed to be carried on-board.

Special Care for the Visually Impaired

Visually impaired passengers do not have to worry about their journey if they are flying with British Airways. They can get preferable seats reserved for themselves any time after the booking is done. If they are travelling alone, they can inform the airline staff beforehand to provide assistance. The airline provides an escort to guide them through the terminal, from the time of checking-in to the aircraft entrance. For such differently-abled people, the airline staff makes a pre-boarding announcement at the departure gate so that they can board the aircraft avoiding the crowd. Individual safety-briefing options and assistance in sitting, moving and eating are available for passengers on-board.

Due to the range of holistic services provided by this carrier, it has been observed that British Airways flight is among the most preferred airlines in the world. Travellers avail and enjoy the hospitality that they receive when flying with this popular airline, be it for short-haul or long trips. It is advisable flight plus hotel booking can help save money on travel.



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